Freight Surcharge Notification (COVID-19)
As circumstances change with the COVID-19 pandemic, we must update our clients as events develop. Our courier service providers are implementing a temporary surcharge (approx £0.80 per kilo) on all international parcel and freight shipments, including intra-European shipments until further notice. Our charges for sample shipments will be affected by this temporary surcharge - thank you for understanding.
Duty and Customs (BREXIT)
Please note: deliveries into Europe will incur additional charges of Duty /Tax as a result of Brexit and as a result, the ordering Customer is liable for these additional charges, not Norstone. Please be aware of this when ordering. Norstone will continue to send Commercial sample requests and the transport charge of these are paid by Norstone, however any additional charge is paid by ordering Company/Person.